Category Archives: Relationships

Is it about Getting or Give and Receiving?

I have become increasingly aware that much of the sales processes and marketing material that hits us every day is more about getting. Most cases the get comes before the give. It’s the “Getting” that seems to be the problem … Continue reading

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Is it Sales or Marketing

I think I am in both although more relationship marketing than sales. What I find exiting about marketing is that it can be found in every part of the business, it is something that touches everything from the answering of … Continue reading

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Money is walking out the door

Are you or your people letting money walk out of the door, customers are fickle creatures and in this new world they need reassurance. They need to feel that product or service is right and that you are the best … Continue reading

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Beyond Customer Fear and Paralysis

    What is happening to you and is your business getting its message out? The first part is to recognise where you are, do you feel strong confident in the tools and strategies that you bring to the project and … Continue reading

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Working in Harmony

I just had a fantastic weekend with a couple of natural voice teachers Nickomo and Rasulah. They take a group of people of mixed ability and get them to sing in 4 part harmony with in 30 minutes.  Using very simple … Continue reading

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Customer Service

I was out on Sunday 29th to Dundee for the area Toastmaster Public Speaking Competition, if any of you are Toastmasters we are in area 43 and the winners of this will go on to take part in the District then National then at … Continue reading

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Email Append Good or Bad

I have just been reading a blog post by Ryan Deutsch on Email Insider it is about the use of Email Append here is a quote from the post to explain the process. “On Tuesday, I came across a blog post … Continue reading

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Brand V Relationship

No posts for a while clients have taken preference and yes, I know I tell everyone just a short post will do. I guess Twitter has been taking up the spare space. It has been useful between clients and twitter I … Continue reading

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