Category Archives: Customer Service
Money is walking out the door
Are you or your people letting money walk out of the door, customers are fickle creatures and in this new world they need reassurance. They need to feel that product or service is right and that you are the best … Continue reading
Posted in Communication, Customer Service, Relationships
Tagged Know like and Trust, Sales Journey, salesmanship
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Quality in the list
I bought a piece of computer kit 18 months ago, I found the company on the web and did some price comparison, it checked out and placed the order. The product arrived and I took the free extended guarantee, it has been very … Continue reading
Customer Service
I was out on Sunday 29th to Dundee for the area Toastmaster Public Speaking Competition, if any of you are Toastmasters we are in area 43 and the winners of this will go on to take part in the District then National then at … Continue reading
